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In some of his management courses, Bernstein teaches the concept of radical candour, a term coined by Scott, in her book of the same name. “Transparency comes with the expectation of observation, and means everything will be known, whether you like it or not, so often workers end up feeling they’re on stage, performing,” he says. “Candour is a volitional choice: I’d like to share this information, and we have a culture in which I can share it.”

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