The insurer now

The insurer now plans to ramp up its digital presence, so that more clients can buy insurance online. Will this mean a diminishing role for people like Mr Parekh? "Not so," says Singarapu Srinivas, president of Life Insurance Agents Federation of India. "Agents will be always there. Selling life insurance requires face-to-face meetings with clients, who ask a lot of questions."

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